Course Description In this introductory course, you will learn the basics of computer hardware, software, networking, troubleshooting, and emerging technologies. You will learn about configuring operating systems, file and folder management, networks and network configuration, and the role of the OSI model in networking and troubleshooting. This course will also prepare you for the CompTIA Strata IT Fundamentals certificate exam and includes an exam voucher. Through presentations, demonstrations, and knowledge-based exercises, you will gain a fundamental understanding of local and wide area network technologies and protocols, web browsers, identifying security risks and troubleshooting errors, and system maintenance. You will also learn about cutting-edge technologies such as cloud computing and green IT. What You'll Learn Prepare a study plan for the CompTIA Strata IT Fundamentals exam Basic concepts in computer communication Basic functions components of computers Common hardware components, including processing, storage, input, and output devices and connectors Basic types of software and considerations for installing, updating, and upgrading software Standard configuration options, file systems, and file and folder management tasks in the Windows operating system Common network types, architectures, and topologies Basic concepts in network communication, including the OSI reference model, IP addresses, and protocols Common LAN and WAN technologies, transmission media, and protocols Basic concepts and areas of information security, including authentication, encryption, and firewalls Basic concepts and activities for maintaining, monitoring, and troubleshooting computer systems and networks Future and developing technologies, such as unified communications, fixed mobile convergence, and cloud computing Considerations for green IT Who Should Attend IT novices who need a broad, fundamental understanding of IT and who want to learn the basics of computers, networking, LANs and WANs, data centers and data storage, and how IT infrastructures are monitored and managed. Ideal candidates include: Entry-level and newly hired technical professionals, including PC support, help desk, and networking professionals Sales and marketing professionals looking to increase their ability to communicate with technical professionals and increase sales Executives who seek better-informed decision making Beginners seeking fundamental knowledge in preparation for later certification courses Prerequisites: There are no prerequisites for this course. Course Outline: Note: The curricula below comprise activities typically covered in a class at this skill level. The instructor may, at his/her discretion, adjust the lesson plan to meet the needs of the class. Lesson 1: CompTIA Strata IT Fundamentals Certificate CompTIA Certification Programs Tips for Doing Well Study Techniques Lesson 2: Basic Concepts in Computer Communication Two-State Communication Numbering Systems Exponents Base 10 (Decimal) Base 2 (Binary) Base 16 Decimal, Binary, and Hexadecimal Equivalents Units of Information Binary Prefixes Communicating in Binary Transmission Media Wired Transmission Media Wireless Transmission Media Frequency Spectrum Analog and Digital Communication Change in Energy Frequency Signals Lesson 3: What is a Computer? Types of Computers Desktops Laptop Netbook Server Supercomputer PDAs and Smartphones MP3 Players Upgrading Your Computer Upgrading vs. Buying New Determining Return on Investment Computer Components Core vs. Peripheral Input Devices Output Devices Processing Devices Storage Devices Software Lesson 4: Hardware Components: Inside the Computer Case Processing Devices Motherboard Central Processing Unit Motherboard Communication Upgrading Processing Devices Storage Devices Types of Storage Devices Hard Disk Drive Random Access Memory Upgrading Storage Devices Other Hardware Components Power Supply Fans Installing Hardware Lesson 5: Hardware Components: Outside the Computer Case Input Devices Keyboard Mouse Touch Screen Microphone Camera Scanner Tuner Gamepad Output Devices Monitors Printers Speakers Connectors Serial vs. Parallel Communication Connectors and Ports Removable Storage Devices Punch Cards Floppy Disks Compact Disks Digital Video Disks Blu-Ray Discs Multi-Card Readers and Writers Redundant Array of Independent Disks (RAID) Storage Systems Direct-Attached Storage Network-Attached Storage Storage Area Networks Lesson 6: Software Components Operating Systems The Modern Interface Modern Operating Systems Virtualization Device Drivers Applications Updating and Upgrading Software Installation Issues Check Minimum Requirements Log In with Administrative Rights Adjust Firewall Settings Licensing and Registration Digital Rights Management Software Removal and Reinstallation Lesson 7: The Windows Operating System (OS) Basic Windows OS Configuration User Accounts Power Settings Screen Resolution Demonstration: Basic Windows Configuration File Systems in Windows File and Folder Management in Windows Managing Files and Folders Using Windows Explorer Backing Up Files and Folders Setting File and Folder Permissions Lesson 8: Basic Concepts in Networks Introduction to Networks Network Resources Sneakernets Types of Networks PAN LAN VLAN HAN CAN MAN WAN GAN Internetworks Network Architecture The Simple Network: Peer-to-Peer The Modern Network: Client/Server Network Topologies Point-to-Point Topology Physical Bus Topology Ring Topology Mesh Topology Star Topology Tree Topology Lesson 9: Basic Concept in Network Communication The Layered Approach to Communication A Layered Approach Example The OSI Networking Model Application Layer Presentation Layer Session Layer Transport Layer Network Layer Data Link Layer Physical Layer The Usefulness of Identification United States ZIP Code System Computer Addresses Naming Devices for Humans Domain Names Name Resolution IPv4 Address vs. IPv6 Address Communication Protocols Protocol Types Protocol Characteristics Lesson 10: Local Area Networks LAN Technologies and Protocols LAN Communication Ethernet LAN Transmission Media Wired Wireless Internetworking Devices Lesson 11: Common LAN and WAN Protocols Commonly Used Protocols TCP/IP: The Core Protocol File Transport Protocol Simple Mail Transfer Protocol Post Office Protocol version 3 Internet Message Access Protocol version 4 Hypertext Transfer Protocol Secure Sockets Layer Domain Name System Dynamic Host Configuration Protocol Tenet Simple Network Management Protocol Network Time Protocol Lesson 12: Wide Area Networks WAN Technologies WAN Communication WAN Transmission Media Wired Media Wireless Media Internet Browsers Cellular Technology Cellular Telephone Standards Satellite Technologies Global Positioning System Satellite Phones Satellite Internet Satellite Television WAN Devices Lesson 13: Information Security CLA Triad Authentication Something You Know Something You Have Something You Are Single-Factor Authentication Two-Factor Authentication Encryption Firewalls Network Attacks Prevention Methods Access Control Methods Physical Controls Software Controls Security Threats Backup Media (Theft or Loss) Screen Visibility (Shoulder Surfing) Cookies Pop-Ups Accidental Misconfiguration Recognize and Resolve Security Breaches Lesson 14: Maintaining, Monitoring, and Troubleshooting Your Systems Maintaining Your System Cleaning and Protecting Hardware Maintaining Software Minimizing Certain Risks on Computers Data Loss Loss of Service Damage to Equipment Monitoring Your System Task Manager Event Viewer Troubleshooting Your System Common Operational Problems Error Correction Tools Monitoring and Troubleshooting Networks Monitoring Networks Troubleshooting Networks Lesson 15: Future Technologies Unified Communications Fixed Mobile Convergence Cloud Computing Other New Technologies Radio-Frequency Identification IP Television Electricity over the Air Lesson 16: Green IT Production of IT Equipment Toxic E-Waste RoHS Directive Energy Star Solid-State Devices Reparable Equipment Use of IT Equipment Power Management Replacing Devices Consolidating Devices Printing Considerations Voice over IP Maintaining IT Equipment Managing Dust Choosing Cleaning Supplies Repairing Equipment Heating and Cooling Office Space Disposal of IT Equipment Battery Disposal CRT Disposal Toner Disposal Recycle or Reuse Price: $2,495.00 Duration: 4 days Time: 8:30am - 5:00pm Contact: Cari Jones, Corporate Account Manager Email: CariJ@fmctraining.com Phone: 407-354-4866 FUTURE MEDIA CONCEPTS, INC., the nation's premier digital media training center, provides manufacturer-authorized training in all areas of digital media including digital video and film editing, web design and development, sound design, DVD authoring, 3D animation, motion graphics, desktop publishing, architectural and mechanical design and Mac IT. FMC is an authorized training provider for Adobe, Apple, Autodesk, Avid, Boris FX, Digidesign, NewTek and Softimage. Founded in 1994, FMC has training centers located in New York, Boston, Philadelphia, Washington DC, Orlando, Chicago and Dubai. www.fmctraining.com